Attention Buyers:
About 90% of the returns are because of purchasing the wrong sized pet playpens. To avoid having to return the pet playpen, please measure the spaces where you will place the pet playpen before you place an order. Please also measure your pet and make sure that the pet playpen is not too big or too small for him/her. After the pet playpen is folded down and put into the included carrying bag, the package size is only 3″ high, so it is very easy for storage, transport, and travel.
EliteField, a New York-based company, is a leading pet product manufacturer. The “EliteField” brand is ranked #1 under Amazon’s “Soft Pet Playpen” category. This can be seen through searching for “Soft Pet Playpen” on Amazon. EliteField offers a 2 Year Warranty for all soft pet playpens and ensures product quality and customer satisfaction with a 100% Money-Back Guarantee.
SHIPPING COST & DELIVERY
Our products are uniquely created on demand in your chosen specification. This enables us to offer you a full range of styles, colors and sizes to choose from without particular style ever going out of stock, ensuring you get exactly what you want every time.
After you have placed your order, our talented production team will select a blank version of your chosen product, print your design
Package and ship your order within 2-3 business days.
Working time: Monday to Saturday
Shipping from warehouse: 3535 East 161st Street, Carmel, IN, 46033, US
You can order as many items as you want and you’ll never pay more than the flat rate for shipping.
DELIVERED
Total delivery time= Processing time + Shipping time
STANDARD SHIPPING
Standard shipping typically arrives between 5 – 10 business days. Standard service is provided with final delivery via the United States Postal Service. Delivery can be expected Monday through Saturday. You will receive an order and shipping confirmation email so you can track your order.
Destination |
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Estimated delivery time | ||
United States |
Free Shipping |
5 – 10 business days | |||
Shipping time
- 5 – 10 business days, excluding Sunday for US shipping
Orders are missing products or change shipping address. We will process takes 1-2 business days
Shipping time for missing orders/change in shipping address?
- 5 – 10 business days, excluding Sunday for US shipping
Delivery times may be longer than expected in unforeseen circumstances beyond our control, such as strikes, natural disasters or severe winter storms …
About Late Deliveries
Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.
- Possible Reasons for Delay
- Incorrect Address
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Missing apartment, building, floor, or unit number
- Severe weather conditions
- International customs procedures
When delivery is later than expected, please notify us via email: [email protected] . We will resolve it for you in 2 business days
Track your package
After an order has been shipped, you will receive an email with the tracking code from the shipping company.
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